Terms of Service

1. Acceptance of Terms

By accessing and using the ZAZAP website and services ("Services"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services. These Terms apply to all users, visitors, and others who access or use our Services.

2. Description of Services

ZAZAP provides the following services:

• Website Development: Custom website design, development, and implementation
• Website Maintenance: Ongoing website updates, bug fixes, and technical support
• Website Hosting: Reliable web hosting infrastructure and management
• Automated Marketing: Marketing automation, email campaigns, and digital marketing services

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time with or without notice.

3. User Responsibilities

When using our Services, you agree to:

• Provide accurate, current, and complete information
• Use our Services only for lawful purposes
• Not engage in any activity that interferes with or disrupts our Services
• Not attempt unauthorized access to our systems or networks
• Not transmit viruses, malware, or other harmful code
• Not misuse or abuse our Services in any way
• Respect all intellectual property rights
• Comply with all applicable laws and regulations

4. Intellectual Property

All content, features, and functionality of our Services, including but not limited to:

• Text, graphics, logos, images, and code
• Software, tools, and technology
• Website design and user interface
• Trademarks, service marks, and trade names

...are the exclusive property of ZAZAP or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

5. Client Content and Data

For websites we develop and host, you retain all rights to your content and data. By using our Services, you grant us a limited license to use, store, display, and transmit your content solely for the purpose of providing our Services. You are responsible for ensuring you have the necessary rights to any content you provide to us.

6. Payment Terms

If you purchase services from ZAZAP:

• Payment is due according to the terms specified in your service agreement
• All fees are non-refundable unless otherwise stated in writing
• We reserve the right to modify our pricing with 30 days' notice
• Failure to pay may result in suspension or termination of Services
• You are responsible for all applicable taxes

7. Disclaimer of Warranties

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied.

We disclaim all warranties, including but not limited to:

• Merchantability and fitness for a particular purpose
• Uninterrupted or error-free operation
• Accuracy or reliability of information
• Security of data transmission
• Compatibility with your systems or requirements

8. Limitation of Liability

To the maximum extent permitted by law, ZAZAP shall not be liable for:

• Any indirect, incidental, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Service interruptions or website downtime
• Errors, bugs, or technical issues
• Third-party actions or content
• Any damages exceeding the amount paid by you for Services in the 12 months preceding the claim

9. Indemnification

You agree to indemnify, defend, and hold harmless ZAZAP, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any rights of third parties
• Your content or data
• Your breach of any applicable laws or regulations

10. Privacy

Your use of our Services is subject to our Privacy Policy, which describes how we collect, use, and protect your information. By using our Services, you consent to our data practices as described in the Privacy Policy.

11. Termination

We reserve the right to terminate or suspend your access to our Services at any time, with or without cause or notice, for conduct that we believe violates these Terms, is harmful to us or other users, or is otherwise objectionable. You may discontinue use of our Services at any time. Upon termination, all licenses and rights granted to you will immediately cease.

12. Dispute Resolution

Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, rather than in court. You may assert claims in small claims court if your claims qualify.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the courts located in Hennepin County, Minnesota.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting the updated Terms on this page with a new "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ZAZAP regarding your use of our Services and supersede all prior agreements and understandings.

17. Contact Information

For questions about these Terms of Service, please contact us: